Politique d’expédition
At the time being, we're just dispatching to France.
Our Order Cut off Time is 08:00 pm
Our Delivery Period
- Our order processing time varies from 1 to 3 business days( Mon- Fri)( Mon- Fri).
- Our order conveyance time varies from 3 to 7 business days( Mon- Fri)( Mon- Fri).
Delivery times are determined and begin on the day of shipping, not the day you buy. It may take longer than planned owing to customs concurrence, an inaccurate address, afflictions, or any other difficulties.
Shipping Charges
Standard Shipping is the only option available. Standard shipping is free throughout France.
System of Delivery
We don't transport orders on leaves.
We transport your purchase via UPS, USPS, DHL, or FedEx.
still, it'll be handled the following day, If you order a product after the cut-off time( which is 08:00 pm).
Evidence of Shipping
We'll shoot you an evidence dispatch once your order has been transferred. The dispatch will include a shadowing ID, which will be actuated within 1 day.
Our Working Days
Monday through Friday are our business days.
Item lost
Please communicate with the carrier, and if the issue continues, If you didn't gain the product within the given time range, please contact us at contact@randolady.com.
Incorrect Address
You'll be responsible for paying any shipping rates for sowing the products if you submit the incorrect address after checkout and it's returned to us at contact@randolady.com.
Address Change
If you need to modify the position where your purchase will be delivered contact us at Please communicate with us at contact@randolady.com or phone +33 6 52 46 65 03 within 24 hours of making your order. We're unfit to modify the delivery address once it's en route.
Cancellations
If you change your mind after attesting to the purchase and want to cancel the order, please communicate with our client care within 24 hours of attesting the sale at contact@randolady.com. After the purchase is delivered you may return the order by reading our return policy.
Goods Damaged While in Transportation
If you notice that your goods have been damaged or broken during delivery. Call us incontinently and take a clear picture of the broken or damaged goods and submit it to our client care dispatch at contact@randolady.com. and seek a free exchange or refund.
CONTACT INFORMATION:
Trade name: Randolady
Phone number: +33 6 52 46 65 03
Email: contact@randolady.com
Physical address: 18 Rue des Violettes, 37100 Tours, France